Terms and Conditions

Terms and Conditions


  • Kent First Aid Training Ltd reserves the right to cancel or re-schedule any course for reasons beyond their control.
  • Cancellation by the client.
  • Cancellation fees are charged at the following rates – 2 weeks prior to the start of the course 25% of the course fee. 1 week prior to the start of the course 50% of the course fee.
  • Less that 1 week prior to the start of the course 100% of the course fee.
  • Certificates will not be issued until payment has been received.
  • Course fee payments will not be accepted at any training venues.
  • Course fees include, accredited course, course manual, assessment, and certificate. All other costs are the responsibility of the student, unless otherwise stated.
  • It is the student’s responsibility to ensure that the course is suitable for their requirements.
  • Health and Safety Executive regulations require all students to prove competency in practical skills, such as CPR, and attend all sessions of the course, before they can obtain their first aid certificate.
  • If a student does not pass the course, they will be offered a re-assessment, which may be chargeable.
  • *When performing Cardio Pulmonary Resuscitation or recovery position, you will be required to kneel on the floor.
  • We assume that you have read and understood our terms and conditions

General Data Protection

  • All personal information supplied to us will be held by us and not shared with any other organisation or company.
  • This information will enable us to notify you when your certificate is due for renewal

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